Frequently Asked Questions
Accomodations1. Can you recommend other hotels close by that are less expensive?
We can recommend hotels or methods to find hotels in the area of the Committee Meetings only after the hotel is sold out.
Dress1. What is the attire for the reception?
Attire for social events varies based on location. Typically the attire is business.
2. What is the conference attire?
General1. Are NARUC meetings open to everyone?
Yes. NARUC meetings are open to everyone, unless a "closed session" is indicated on the agenda. Registration fees apply to all attendees.
2. Can I bring my wife/husband/significant other to the NARUC Welcome Reception?
Yes, one guest is included in the registration fee. There is a small fee for additional guests. Name badges and tickets are required to enter the event. Guests are not allowed to attend the meetings.
3. Can Press/Media attend the social events?
Yes. Although the registration fee is waived for press, an event fee for some of the social events may apply. Contact Rob Thormeyer (email@example.com) at the NARUC office for specifics.
4. Do you have a lost and found?
Items found in the meetings are typically returned to the NARUC registration desk. These items are held until the end of the meeting and then they are given to the hotel's Lost and Found.
5. Do you have internet access in the workroom/elsewhere?
No, NARUC does not provide internet access in the workroom or elsewhere.
6. I have a guest coming - is there a charge?
No, your first guest is free. There is a small fee for additional guests. All guests must be badged and have a ticket to attend the NARUC reception. Guests are not allowed to attend the meetings.
7. Is there a computer/work room open to attendees?
A room with computers and copiers is available for Commissioners and Commission Staff during business hours. If after-hours access is needed, you may discuss access with the NARUC registration desk. Internet service is Not provided.
8. When can I cancel my hotel reservation without penalty?
You may cancel your hotel reservation 72 hours before arrival to avoid a cancellation fee of one night's room and tax.
9. Where can I find the proposed resolutions?
You can find them on our Website, naruc.org or on the Summer Committee Meetings website, click here
10. Why is important to have a badge?
Your badge is essentially your ticket into the meetings and demonstrates that you have paid your registration fees and have registered with NARUC. You will not be able to enter any NARUC-sponsored events or workshops without your badge.
11. Can I tape or record any of the sessions during the NARUC meeting?
Unless you receive prior approval from NARUC, only credentialed members of the press are allowed to tape or video NARUC sessions. This policy gives comfort to our speakers and protects NARUC from potential legal action. If you wish to tape or record any portion of the NARUC meeting, please contact Michelle Malloy or Rob Thormeyer for permission.
Registration, Workroom and Affiliate Events1. Can I get a copy of my invoice?
Yes. Copies of invoices may be obtained by contacting Judi Ford (firstname.lastname@example.org) at 202-898-2203.
2. Can I go to just the general sessions?
Yes. If you only attend a portion of the meeting, including the general session, you will have to pay a prorated registration fee.
3. Can I make a substitution for my registration?
Yes. Substitutions may be made via email prior to the pre-registration deadline or onsite at the meeting. Send request to email@example.com
4. Can I register for just one day?
Yes. For more information contact Judi Ford (firstname.lastname@example.org) at 202-898-2203.
5. How can I check to see if I'm registered?
If you register online, you will receive an email confirmation once the registrations process is complete. Make sure to check your spam filter if you have not received it in a timely manner. A list of attendees is available HERE. If you are not on the list then you are not registered.
6. How do I get a refund?
Requests for a refund must be in writing via fax to 202-898-2213 or email to Judi Ford (email@example.com). Cancellations by phone are not accepted. If you register in advance and do not attend or cancel, you are still responsible for the full registration fee.
7. I am registered but my name does not appear on the web, why not?
You are not registered. When registering online your name is automatically posted to the list of registrants once the registration process is completed. Contact Lennie Noblezada (firstname.lastname@example.org) if you have doubts or questions.
8. I have registered but did not get a confirmation, can you send me one?
Yes, please contact Lennie Noblezada (email@example.com).
9. I need a copy of my registration receipt.
Payment receipts are sent once payment is received and validated. To obtain copies of payment receipt, contact Lennie Noblezada (firstname.lastname@example.org) or Judi Ford (email@example.com)
10. I registered on-line, but need to update my registration form...ex: Guest, Title, Ticket selection?
You can send a request in writing to update your registration information to Lennie Noblezada (firstname.lastname@example.org).
11. It is past the registration deadline, can I still register and how would I do that?
Yes. After the pre-registration deadline, you may register onsite at the Meeting Location. Please be sure to bring a form of payment, your business card and photo ID to expedite the process.
12. Where can we find the NARUC registration desk?
The location of the registration desk varies by meeting location. Signs will be posted. The hours that the registration desk will be open can be found in the Meeting Program.
13. Where will affiliate events be held?
Organizations hosting evening events will determine where to host events. NARUC does not have input into those decisions.
14. Where will the NARUC workroom be stationed?
The NARUC workroom is different for each meeting hotel. Inquire at the Registration Desk. Access will be during the posted registration hours for Commissioners and Commission staff only. Copies should not be made of powerpoints or handouts, as these should be posted to the website. As a courtesy to others, please limit the number of copies when people are waiting.
Speaker/Presentation1. As speaker, do I need to register?
Yes. Everyone attending a NARUC event, including speakers, must register and is required to wear a name badge. Speakers staying for the entire meeting must pay the registration fee and should use the regular registration form. Speakers who are only participating in the section where they speak MUST register, but the fee may be waived. These speakers will receive a special badge identifying when they are authorized to be in the NARUC meetings.
2. Do I need to register as Press?
Yes. All participants must have a name badge to be in the NARUC meetings. Press registration for credentialed media is complimentary. Contact Rob Thormeyer (email@example.com) to register.
3. Who do I give my powerpoint to?
Presenters for the Summer Committee Meeting sessions (Monday afternoon through Wednesday morning) should send their presentations to the organizer of the committee meeting. Copies of presentations can be sent to firstname.lastname@example.org for posting on the NARUC website.
Transportation1. Transportation to and from airport: How much does a typical cab cost to Hotel? Are there shuttle buses? Other ways to get around? Which is the closest airport?
Click here for more information
2. What Airport should I fly into?
Click here for more information
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